Introduction

This post addresses how to recognise when a specific string of text has been added to a Jira comment and then posting the comment into a given field via automation.

User Story

As a Product Owner, I would like when a comment starting with a given value is added to an issue, its contents will be copied to a custom field so that I can access information without digging through comments.

How To Implement

In the following example, we are looking for a Sharepoint link and adding the comment with this link to a Sharepoint Link field.

1. Add your trigger (I suggest ‘When Issue Commented’)

2. Add a new condition -> Advanced Compare Condition
   1. Set the First Value to {{ issue.comments.last }}
   2. Condition should be ‘Starts with’
   3. Second Value is ‘xxx’ (i.e the text you want to identify)
3. Add a new action -> Create Variable
   1. Name the variable ‘Link’
   2. Set the Smart value to {{issue.comments.last}}
4. Add a new action -> Edit Issue
   1. Choose Sharepoint Link as the Fields To Set
   2. In the empty Sharepoint Link field, enter {{Link}}

❗️Remember to save and publish your automation!